Last Updated: 26 August 2026

Konnifel Contingency Management Plan

1. Purpose

This plan describes how Konnifel maintains continuity of service and protects user data in the event of a disruption — including server outages, natural disasters, cyber incidents, or other unforeseen events — and how such disruptions are communicated to users.

2. Data Backup

• ● Application data is backed up on a regular schedule
• ● Backups are retained for a rolling window to allow recovery from accidental data loss or corruption
• ● Backup integrity is periodically verified

3. Service Disruption Response

In the event of a service outage, our team works to:

• ● Identify and diagnose the cause of the disruption
• ● Restore service using the most recent verified backup where necessary
• ● Communicate expected downtime to users where feasible
• ● Conduct a post-incident review to reduce the chance of recurrence

4. Recovery Priorities

During recovery, priority is given to restoring: (1) authentication and account access, (2) core internship/research-matching functionality, (3) payment processing, and (4) secondary features such as articles and success stories, in that order.

5. Alternate Communication

If the website itself is unavailable, updates and alternate instructions will be communicated via email to registered users and via contact@konnifel.com.

6. Review

This plan is reviewed periodically and updated to reflect changes in our infrastructure and operational practices.